Warranty
Below you will find various information concerning the warranty for Aldes products.
How do I claim on the warranty for my Aldes product?
Did an installer fit your Aldes product?
This professional is responsible for providing after-sales service. Please contact them to arrange a service date.
Are you renting an apartment or house equipped with an Aldes product?
You should contact your landlord to arrange for a professional to visit.
Have you had a new home built?
Unless you have a specific service contract, after-sales service should be provided by your contractor. You should contact them and they will provide you with service options.
Have you just purchased a new home equipped with Aldes products?
You will need to obtain the purchase invoice for the installation or equipment from the previous owner in order to contact the professional legally responsible for after-sales service.
What if there is no identified professional?
You can contact our after-sales service at 1-800-262-0916.
As a manufacturer of equipment, ALDES provides a warranty to its professional clients (installers, distributors, contractors, etc.) provided that they contact our after-sales service.
This warranty cannot be claimed directly by individuals.